Staff Better Partnership – Terms & Conditions

Effective Date: 8/8/2025

Welcome to Staff Better Partnership (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our reminder software and related services (“Services”). By using our Services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and an authorized representative of a business to use our Services.

2. Service Description

We provide SMS-based reminder software for light industrial staffing companies to communicate with their associates. Messages are sent via third-party providers and delivery is not guaranteed.

3. Account Responsibilities

You are responsible for:

  • Providing accurate and lawful contact information for all recipients.
  • Obtaining valid consent from recipients before sending any messages through our system.
  • Complying with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements.
  • Using the Services only for lawful purposes.

4. Messaging Rules

You agree not to send spam, unsolicited messages, or messages containing prohibited content. All recipients must have the ability to opt out by replying “STOP” or equivalent.

5. Pricing & Payment

Pricing is determined individually for each client. Payments are due as agreed in your service order. We accept payments via Stripe. Late or missed payments may result in service suspension.

6. Refund Policy

Refunds are not provided for services already delivered. Prepaid unused amounts may be refunded at our discretion.

7. Intellectual Property

All rights, title, and interest in the Services remain with us. You are granted a limited, non-exclusive, non-transferable license to use the Services.

8. Termination

We may suspend or terminate your account for violation of these Terms or for nonpayment. You may terminate at any time by notifying us.

9. Disclaimers & Limitation of Liability

The Services are provided "as is" without warranties of any kind. We are not liable for lost profits, data loss, or any indirect damages. Our total liability will not exceed the amount you paid us in the last 3 months.

10. Compliance with Law

We may cooperate with public authorities, including law enforcement agencies, when required by applicable law or legal process. Any disclosure of information to public authorities will be:

  • Limited to what is legally required: We will only disclose information when we have a legal obligation to do so, such as in response to a valid court order, subpoena, or other legally binding request.

  • Subject to legal review: All requests are reviewed for legal validity and proper authorization. We may challenge requests that are unlawful, overbroad, or lack proper legal basis.

  • Conducted in accordance with applicable law: We comply with all applicable laws and regulations, including data protection laws such as GDPR, and will seek to protect your privacy rights to the fullest extent permitted by law.

This cooperation does not constitute a waiver of any rights you may have under applicable privacy laws.

11. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflicts of law.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of updated Terms.